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Profilo di Carlotta Zamuner

 
Foto di Carlotta Zamuner



Foto di Carlotta Zamuner


Carlotta Zamuner, 33 anni, milano ( provincia di Milano )

Due parole su di me :

Ciao siamo Carlotta ed Estefania, due ragazze rispettivamente di 32 e 26 anni. Entrambe abbiamo esperienza nel turismo e Carlotta ha esperienza come hostess in barca a vela nelle isole eolie e come aiutante tuttofare durante il trasferimento di una barca da regata da Marsiglia a Trieste. Desidera studiare per prendere la patente nautica.
Ci candidiamo come hostess e baby sitter per la stagione estiva, disponibilità da Aprile.
Siamo solari, dinamiche, sportive e con voglia di metterci in gioco.

grazie.

per

  Regata, Crociera
 
 

PROFILO PROFESSIONALE

Cittadinanza in Italia, libera, non fumatrice

Titolo di studio

: laurea triennale

Lingue conosciute:

Italiano, Spagnolo, Inglese,

Qualifiche

: Hostess / Steward, Marinaia/o, Baby sitter

Curriculum

CARLOTTA ZAMUNER

N°+39 3483790340 / +34 636724692
Email: otta.z87@gmail.com
WORK EXPERIENCE
Tennis Instructor, Tennis Club Anemoni, Milan (Italy)
2012-2020
- Teach and manage groups of kids and teenagers.
- Responsable of children from 6 years old and also adults.
- Provide private lessons.
Hippy market expositor, Las Dalias & Punta Arabi market (Ibiza)
2019
-Set up the and dismantle the stand every week (day).
-Managing stock and sales in differents languagues.
-Arts & crafts during the market.
Hostess and sailor, private sailing boats, mediterranean area
Summer 2015-2018
- Interior and exterior hostess providing all the services.
- Responsable and costumer service 24h.
- Help captain to do the maneuver.
- Work in different kind of boat from charter of 10 m. to racing boat 22m.
Babysitter, Milan (Italy)
2016-2018
- Work with several families, taking care of the childrens during school period and
holidays.
- Mind children from 7 to 13 years old. I help the family with homework, cooking and
prepare different activities during the free time of the kids.
- Manage the transports of the kids with my personal car.
Salesperson street market, East Market, Alter-bej, Milan (Italy)
2015-2018
- Selection of vintage product and material.
- Preparation and design of the exposition.
- Manufacture of wood frame with a personal selection of mine photography travels.
- Personal mission with the vision of semplicity and respect for the nature.
Public relations, Music Priority culture association, Milan (Italy)
2014-2015
- Promote the music events in the street.
- Dress different custome for the promotion.
- Work during the events as a cashier and animation.
Fruit picker, Trentino Alto-Adige (Italy)
Summer 2011
- Collect the fruit from the field.
- Work during hard conditions and long journeys.
Retail assistant, shoe shop Magi srl, Milan (Italy)
2010-2014
- Work in the field and cash point.
- Work effectively under pressure in a enviroment highly competitive.
- Deal with costumers queries in a professional manner.
EDUCATION
- Degree in psychology of comunication, Bicocca’s University, Milan (Italy) 2010-2016
- Graduates classical high school, Liceo classico Lanzone, Milan (Italy) 2002-2006
ADDITIONAL EDUCATION
- Mindfullness course applicate to tennis. 2015
- Certificate 1°level of tennis instructor. 2017
LANGUAGE
Italian: (mother tongue)
Spanish: (intermediate)
English: (intermediate)
INTERESTS
Travel, books, sports, nature, animals and music.
I am enthusiastic, responsible and an experienced team worker particularly
with customer care. I am ready to be challenged in order to improve my skills.

ESTEFANIA LIPPO

I enjoy learning new things and performing in different types of tasks in
connection with the client. I can work under pressure.
Work Experience
Hostel receptionist, New Generation hostel 2019
Milan, Italy
 Big hostel located on the city center of Milan.
 Managed share mixed dorm, private reservations and also bar tasks.
 Handled phone calls and customer queries.
 Program used was Octorate.
Hotel receptionist, Sirenis Hotels & Resorts 3* 2019
Ibiza, Spain
 Big family resort with 750 rooms.
 Managed reservations and ensure that all changes are updated in the system
accordingly. Program used was Avalon.
 Managed Check- in and check out in differents languages with multiples
nationalities.
 Handled phone calls and customer queries.
Hotel receptionist, Hotel Alua Miami Ibiza 4* 2018
Ibiza, Spain
 Big family resort with 360 rooms, 80 apartments
 Managed Check- in and check out in differents languages with multiples
nationalities.
 Handled phone calls and customer queries.
 Dealt with complaints in a professional way.
 Managed reservations and ensure that all changes are updated in the system
accordingly. Program used was Avalon.
 Promote to costumers upgrades and different services.
Touristic entertainer, Roca Nivaria Gran hotel 5* 2018
Tenerife, Spain
 Worked with babies, kids, juniors and adults (from 10 months onwards).
 Made all kind of activities with them,crafts and sports.
 Wear costumes. Guided mini disco and games for the kids at nights.
 Dj in the mini disco and presented shows also in german (take care of music
and lights).
 PR during the nights.

Night packer, Smyths toys 2017
Dublin, Ireland
 Separate delivery.
 Unpack toys and priice them.
 Put in the shelfs and order stock
 Make sure that the shop looks nice and tidy
Touristic entertainer, Alua Sun Torrenova 4* 2017
Mallorca, Spain
 Worked mainly with kids (4 to12 years old).
 Made all kind of activities with them, crafts and outdoor.
 Wear costumes.
 Mini disco and games for the kids at nights.
 Presented games for all the guests.
 PR during the nights.

Waitress/worker, Ullensvang hotel 4* (historical hotel) 2017
Lofthus, norway
 Work as a waitress in a restaurant for 340pax maximum.
 Restaurant a la carte and buffet.
 Work as waitress in the bar and koffebar.
Retail assistant, Cortefiel Group
Ourense, Spain (summer and winter sales 2015/16/17)
 Assistance to customers by providing information.
 Dealt with costumer queries in a professional manner.
 Developed and maintained good working relationships in my team.
 Worked effectively under pressure.
 Stock clothes, and mark prices on shelves and items.
 Assist with duties in other areas of the store, such as bagging and gifts.
Au pair, Dublin (Ireland) 2016
 Mind three kids; 7, 10 and 12 years old.
 Preparation of breakfast and lunch.
 Bring and collect from the school.
 Make homework with them and other leisure activities.
 Some light housework.
Spa receptionist, Oca Nova Manzaneda Mountain station 2015
Ourense, Spain
 Handled phone calls reservation and customer queries.
 Dealt with complaints in a professional way.
 Managed reservations and ensure that all changes are updated in the system
accordingly.
 Promote to costumers. Sales.

Accommodation Assistants, Parador Santo Estevo 2015
Lugo, Spain
 Attention to costumers care.
 Managed room service.
 Provided room services when it was required.
 Managed time effectively.
Reception training, Gh San Martin 4* 2016
Ourense, Spain
 Dealt with complaints in a professional manner.
 Managed reservations and ensured that all changes were updated in the
system accordingly.
 Bookings and program used Opera.
 Handled phone calls reservation and customer require.
 Promoted the city and touristic places.
Hostess in Conference Centre Paco Paz, Xantar and Termatalia fair 2014/15
Ourense, Spain
 Provided attention to visitors.
 Provided information about the product.
 Managed list and accreditations.
 Developed a strategy to promote the product.
Education
Certificate of Professional Training in tourism (High Level) 2012/2014
Guide assistance and tourist information provider
Certificate of Professional Training in tourism (High Level) 2013/2015
Travel agency and planner event
Additional Education
First aid course (Spanish Civil Protection)
Driven License
Skills & Language
 Microsoft Office: Word, Excel, PowerPoint, Outlook and Explorer.
 Software: Opera, Amadeus, Octorate and Avalon
 Languages:
-Spanish (mother tongue)
-Galician (fluent)
-English (fluent)
-Italian (fluent)
INTERESTS
 Elite athlete (swimming) for 16 years & swimming referee
 Volunteering in Spanish Civil Protection.
 
 

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